Shipping Policy

Thank you for shopping with Atrangi Decor. We are committed to delivering your order in a timely and reliable manner.

At Atrangi Decor, we aim to ensure that your premium furniture reaches you in perfect condition and on time. This Shipping Policy outlines the terms, timelines, and processes related to the delivery of our products across India.

1. Shipping Coverage

• We currently offer nationwide delivery across India through our trusted logistics partners.

• For select pin codes not serviceable by our standard partners, our team will inform you in advance and arrange alternate solutions wherever possible.

2. Shipping Charges

• Free Standard Shipping: We offer free delivery on most products unless otherwise mentioned on the product page.

• Additional Charges: For oversized items, special packaging, or remote location deliveries, additional charges may apply. These will be clearly communicated before order confirmation.

3. Order Processing Time

• Once your order is placed, it undergoes quality checks, packaging, and dispatch.

• Processing Time: 2–5 business days (excluding Sundays and public holidays).

• Custom or made-to-order furniture may take longer (specific timelines will be shared at the time of purchase).

4. Estimated Delivery Time

• Standard Product orders are usually delivered within 7–14 business days from the dispatch date.

• Custom-made or bulk orders may require 3–6 weeks, depending on product type and location.

• Delivery timelines may vary due to logistics delays, natural calamities, or unforeseen circumstances. Our team will keep you informed in such cases.

5. Order Tracking

• Once shipped, you will receive an email/SMS notification with the tracking details of your order.

• You can also contact our customer support team for real-time updates.

6. Delivery Process

• Furniture is delivered via ground logistics and may require assembly (if not pre-assembled).

• Our delivery partners may contact you prior to delivery to confirm availability.

• For bulky items, please ensure doorways and staircases are suitable for safe delivery.

7. Packaging & Safety

• All Atrangi Decor products are packed using high-quality, damage-resistant materials.

• We take utmost care to ensure safe handling during storage, transit, and delivery.

8. Delays & Exceptions

• While we strive for timely deliveries, certain delays may occur due to:

  Remote/unstable location routes

  Natural calamities, strikes, or regulatory restrictions
  
  Customization or special manufacturing requirements

• Atrangi Decor will not be liable for delays beyond our control but will make every effort to minimize inconvenience.

9. Damages During Shipping

• In case your product arrives damaged or defective, please notify us within 48 hours of delivery with photos/videos of the issue.

• Our team will assess and provide a replacement, repair, or refund solution as per our Refund & Return Policy.

10. International Shipping

• Currently, we do not offer international shipping. We only serve customers within India